Privacy Policy

Introduction

EDBB COMERCIAL LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, visit our premises, or use our services.

By engaging with our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information to conduct our business operations effectively:

• Business Contact Information: Company name, contact person name, address, phone number, and email address for business partners and customers.
• Transaction Information: Purchase history, order details, payment information, and delivery addresses.
• Communication Records: Correspondence related to orders, inquiries, and business communications.
• Tax and Legal Information: CNPJ, tax identification numbers, and other information required for invoicing and legal compliance.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders and deliveries
• To manage customer accounts and business relationships
• To communicate about orders, promotions, and business updates
• To process payments and issue invoices
• To maintain inventory and supply chain management
• To improve our products and services
• To comply with legal and regulatory requirements

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your business information is stored securely and accessed only by authorized personnel who need it to conduct our operations.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Business records may be retained for the period required by Brazilian tax and commercial laws.

Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations, court orders, or government requests
• To protect our rights, privacy, safety, or property
• With service providers who assist in our operations (under strict confidentiality agreements)
• With delivery partners to fulfill orders

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Object to the processing of your personal data
• Request data portability
• Withdraw consent at any time
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify our business partners of any significant changes. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: